Gemma has worked in Higher Education for 18 years including 4 years as Configuration and Release Manager at the University of Portsmouth during their implementation of SITS. Gemma was responsible for managing the deployments into all environments, as well as managing all updates and upgrades across the suite. Gemma has a good understanding of SITS Client, including the management of reference data and configuration items.
Gemma is an experienced Systems Analyst and Tester who loves to solve problems, working with both technical and non-technical groups seamlessly.
– Business & Systems Analysis
– Configuration Management
– Release Management
– Environment Management
– Change Management
– Upgrades and Updates
– Processes and Documentation
– Project Management
– QA ITIL Foundation Certification
– QA User Acceptance Testing Certfication
-University of Portsmouth SITS Implementation, including creating and maintaining a robust Configuration and Release strategy, tracking configuration and release items, managing development processes, project management, supplier liaison and incident management and escalation.
-University of Oxford GDPR project: Data Retention and Legal Challenges – analysis and solution specification
We bring extensive experience and professionalism to every project